New KOOLGLIDE Service location

August 15th, 2012 | Category: Miscellaneous

Please note that there has been a change in the location of the Koolglide Service Center. Effective immediately all tools should be sent to the following address:

Koolglide Service
8060-11 Reading Rd.
Cincinnati, OH 45237

Ph: 888-486-6342
Fax: 513-528-8103

Payment for service should be made out to Koolglide Service and mailed to:
Koolglide Service
8060-11 Reading Rd.
Cincinnati, OH 45237

We recommend calling ahead before sending a tool in so we know what to look for and we know the tool is coming. At that time we would also like to discuss any questions or suggestions you have about The KOOLGLIDE SYSTEM.®

We apologize for recent delays in returning tools sent in for service however we are confident that the new Cincinnati service facility will bring a big improvement both in the quality of service and the turnaround time. Repairs are now supervised by a certified Electrical Engineer and an Electronics Service Professional. Both are very experienced and capable.

We also thank you for your patience over the past several months, when repair sometimes fell below our standard 10 day turnaround. We promise to meet or exceed that standard now.

Please feel free to call me with any questions about the new KOOLGLIDE service program or anything else regarding the KOOLGLIDE System and thanks for using our product.

Rob Rothfuss
President
Impax Technology Group LLC

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How to Fix Melting on One Side

June 1st, 2012 | Category: Miscellaneous

melt1Here is an example of tape that was returned with a tool because the tape was melted on only one side. The installer believed the tool was heating on one side. A closer analysis shows that the tool was working properly but was misaligned with the tape.

This can be seen by looking at the melting pattern that mirrors the heating elements in the tool. The base coil is a continuous wire designed to create three heating zones. The center zone is about 1.1/2” wide with two half inch zones on the edges. melt2This design gives maximum holding power when carpet is stretched but also requires that the tool be no more that 1/4 inch off center to get proper melting.

Off Center Activation: If the coil is overlaid with the melting pattern on the tape it is easy to see what happens. In this example the left side of the foil is burnt indicating the coil was extending past the edge of the melt3tape. The adhesive on the right is not melted at all indicating the tool was shifted over to the area that does not contain much adhesive. If you look at the center melt-pattern you can clearly see a full 1 1/2” is melted but the center line (the thick red line) is shifted over and angled. This gives the appearance of heating on one side but actually the tool was not aligned with the tape. Straightening and centering the tool gave a perfect melt.

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Replace Laminate Planks
With KOOLGLIDE PRO-W

August 18th, 2009 | Category: Installation

KOOLGLIDE introduced the new KOOLGLIDE PRO-W hard surfaces tool in February at SURFACES 2009. The PRO-W is excellent for starter and finish rows without face nailing, for decorative tile, and for board replacement.

John Namba, Director of Technical Services for the World Floor Covering Association, and advisor to KOOLGLIDE recently published an article entitled “How to Replace Laminate Planks” for Floor Covering Installer magazine. Click here for Jon’s complete step-by-step illustrated instructions.

Thanks, Jon, for your contribution!

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Do You Know that We Carry Conventional Seaming Tapes?

March 24th, 2009 | Category: Carpet Tapes, News, Products

We also offer the Signature Series of carpet seaming tapes for use with traditional hot iron systems in addition to the KOOLGLIDE line of tapes. The new Signature Series gives carpet installers unsurpassed performance at affordable prices.

DESIGNED BY INSTALLERS
Seam Master worked with leading installers and industry experts to give installers what they really wanted, a better performing, lower cost tape. While some makers are reducing the adhesive weight, adding fillers and shortening rolls, Seam Master is using better technology to reduce cost while improving quality.

MADE WITH FUSION TECHNOLOGY
Using our exclusive Fusion Technology, we have completely reinvented hot melt seaming tape. This tape-making process actually encapsulates the reinforcing fiberglass strains with hot melt. The result: more even, well-formed adhesive beads – a key to consistent, strong seams.

Seam Master’s Signature Series is a line of four tapes designed to handle every seaming application:
sig-series2

WHY SWITCH TO SIGNATURE SERIES?
Holding power – Lab tests show that these tapes have greater holding power than competitive brands.
Low odor – The Signature Series tapes do not give off that unpleasant odor of products that rely on fillers to reduce cost.
Consistent performance – Even bead distribution means the same adhesive weight throughout the roll. Look at other products and you will see that bead weight and location can vary greatly.
Economy – The Fusion Technology tape-making process is very efficient thus holding down our cost.
One Tape – This unique product works on all backings, has a low melt point to reduce heat damage to carpet or backings and has a low bead profile to minimize telegraphing.

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A KOOLGLIDE Web Site Refresh

March 6th, 2009 | Category: News

If you’re a frequent visitor here at the KOOLGLIDE web site, you may notice a few changes. Besides the behind-the-scenes updating our Wordpress blog, we’ve updated the navigation of the site and spruced things up a bit. In recognition of our new PRO-W tool for flooring, you can now choose either “Carpet Seaming” or “Flooring” right in the menu bar, depending on your KOOLGLIDE use.

We hope you like the site and find it informative. Feel free to let us know if you have any suggestions on how to improve our site. Thanks for being a fan of KOOLGLIDE!

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Now KOOLGLIDE Technology
for Hard Surfaces

January 31st, 2009 | Category: Products

Introducing – the Instafast System. Now, with the Instafast System from KOOLGLIDE, unsightly face nailing can be eliminated and tedious board replacement is made easy. Just put the board in place over the KOOLGLIDE Utility Tape. Then use the KOOLGLIDE PRO-W to activate the tape right through the board. This system uses patented Sinch® Technology to remotely activate a specially designed tape.
It’s safe, fast, easy and strong. If you make a mistake just reverse the bond and redo. And, it works on carpet too.

KOOLGLIDE Technology for Hard Surfaces

KOOLGLIDE PRO-W Applications:

Starter and finish rows without face nailing – For many hard wood fastening jobs, face nailing is the only answer. But face nailing is visible from the surface and requires matching and filling. With the KOOLGLIDE, simply put the boards in place and hit the power button.
Board replacement – The trouble with conventional methods of board replacement is that once you have the board in place, you have to carefully remove it. This is difficult and sometimes damages the board. With KOOLGLIDE you put the tape behind the board. Then when the board fits perfectly, activate the tool.
Decorative tile – The KOOLGLIDE with utility tape is great for decorative tile applications such as base and back splash. Remember, the adhesive on the utility tape is non-structural adhesive and should be used only where the tile is supported.

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Multi-Million-Dollar Casino Flooring Project Benefits from INSTALL Professionals’ Exclusive Training

December 11th, 2008 | Category: Training

[reprint from INSTALL Liberty Bell Group e-News]

To prepare for the flooring component of a major eastern Pennsylvania casino construction project, instructors for INSTALL Philadelphia & Vicinity Floor Covering Professionals are planning a series of training and certification sessions to prepare for the work. Technical and education experts from the makers of the KOOLGLIDE carpet seaming iron, Impax Technology Group, trained and certified local INSTALL instructor Steve Raisner to be qualified to present the training and certification test. The result of this project will be INSTALL flooring professionals who are ready to hit the ground running when the casino’s flooring jobs site opens.

“There will be an incredible amount of high-end carpet, such as Ulster Axminster, to be installed throughout the casino complex, and we will be using the KoOOLGLIDE technique to seam the carpet,” said Patrick McGinley, coordinator of the INSTALL Philadelphia & Vicinity Floor Covering Professionals. “Our flooring installers are already familiar with this new technique, but we want to hone our skills so that the job is done completely to the customer’s satisfaction.”

The customer, the Sands Bethworks, is an estimated $879 million sprawling facility being built on the former Bethlehem Steel land in Bethlehem, PA. Owned and operated by the Las Vegas Sands Corporation, the 126- acre campus will include a casino, 300-room hotel, concert hall, restaurants, upscale retail and 1,200 loft apartments.

INSTALL Philadelphia contractor Metro Design Center is a primary flooring contractor for the casino project. The company will rely on flooring professionals from the INSTALL Philadelphia program to complete the work. Three training sessions – two in the Lehigh Valley and one in Philadelphia – will be held over the next two months in preparation for a January start.

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Do Your Part
for a Healthier Environment

November 21st, 2008 | Category: Green/Environmental

KOOLGLIDE is GREEN

More Efficient, Healthier and Cleaner Carpet Installation
with KOOLGLIDE

Wikipedia’s definition of green building:

“Green buildings are designed to reduce the overall impact of the built environment on human health and the natural environment by:
• Protecting occupant health and improving employee productivity
• Efficiently using energy, water, and other resources
• Reducing waste, pollution and environmental degradation”

What does this have to do with carpet installation? A lot – that’s why we say KOOLGLIDE gives you “green installation”. Here are three ways.

Protecting health: Remote activation creates a healthier environment for the installer and the occupants of the buildings by eliminating the smoke from traditional hot iron seaming. With traditional hot iron installation, residual adhesive builds up on the iron, burning and degrading with each heating cycle. The products of combustion contained in the smoke are known as irritants. Unlike the hot iron, with KOOLGLIDE activation the tool does not come into direct contact with the adhesive, therefore it eliminates smoke.

Efficient use of resources: KOOLGLIDE installation supports recycling in that the seaming tape is easily removed. Using the KOOLGLIDE method, the installer may re-activate the tape from the carpet surface and the tape releases from the backing. KOOLGLIDE enhances seam quality for several reasons. First, since the seam tape is activated from the top, all work is visible to the installer. Second, because KOOLGLIDE eliminates the need to slide a hot iron through softened adhesive, the adhesive and reinforcing scrim are not displaced, as sometimes happens with the hot iron system. This gives more consistent seam-strength. Third, this system allows for spot fastening which eases pattern matching. Fourth, heat is a common cause of damage to carpet backings and fibers. KOOLGLIDE reduces the heat that backings and carpet fibers are exposed to. And, finally, since the tape may be reactivated from the carpet surface, errors are easily corrected.

Reducing waste and pollution: Now there is a way to eliminate the indoor air pollution common to traditional carpet installation. The KOOLGLIDE System offers greener installation and also supports better quality seams. This is because the KOOLGLIDE System remotely activates the seaming tape, through the carpeting material, without directly heating the adhesive of the carpet backing.

We’ve done our part in creating a more efficient, healthier, and cleaner carpet seaming system. Now we invite you to try the KOOLGLIDE System to see how you can help clean up the environment and get superior carpet installation.

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An Inspector Writes…

August 14th, 2008 | Category: Installation

August 1, 2008

[to KOOLGLIDE]

I would like to take a moment and thank your company for bringing the KOOLGLIDE into the market a few years ago. I am a son of one of the old time installers that made sure his son knew how to hand sew a seam. It took two years to convince my father that the original seam iron was going to have a place in his profession. Well, all these years later it did not take me that long to at least try this new technology. I was the first one in our area to have this new tool. I am a FCITS inspector in Central Illinois and I had my first opportunity to take apart a KOOLGLIDE seam this week. One of the area retailer’s installer was having a difficult time making an acceptable seam for their customer. They asked me to show the installer how to make the seam acceptable. Poor application (too much) of a seam sealer was the biggest problem but slight pattern run-off had him upset. The product was a Shaw soft backed product. I knew that I could re-heat the seam but first I flipped a portion of the carpet over and wanted to see how well the seam tape held. I could not pull the seam tape from the carpet’s backing. There was a great bond. That answered my four-year question about how well the tape would hold.

The real benefit of the KOOLGLIDE came when I showed the installer how we could spot seam the carpet and align the pattern. The look on the installer’s face was priceless when he realized that could be done. “Yeah, try that with a regular seam iron” was his first phrase when we finished the seam to everybody’s approval (mainly the customer’s). This is truly a great thing for our industry.

Sincerely,

Terry Frier

Frier Flooring Inspections and Consulting

http://www.fcits.org/registry/illinois.html
ttnbfrier@comcast.net

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An Installer’s Tips

July 30th, 2008 | Category: Installation

Topic: KOOLGLIDE Discussion

[reprint from The Floor Pro Community]

I wanted to start a discussion on the KOOLGLIDE iron.

I’ve been using it on every job now for a couple of weeks. It was a bit strange and difficult for me to change the way I’ve been doing seams for the past 30 years, but I am very happy with the results.

Since I already was sealing the seams with thermoplastic, the KOOLGLIDE iron does a great job of remelting it and binding the edges together. I could do that with my regular iron, but I could only go a few inches at a time since the tops of the irons have the heat shield which does not want to get the thermoplastic hot enough to remelt. Also, you will need to use the glue sticks made for the KOOLGLIDE. It has a lower melting point then the standard glue stick and is very sticky.

The one main thing I am having a hard time getting used to is the fact that you need to cut down the carpet and the tape to the wall or it won’t melt the tape on the edge.

I did have a very slight overlap the other day on a carpet that the edge was very crooked, and was very pleased to be able to quickly fix it by reheating that area and pushing it back to where it was supposed to be.

Also, the tape has the orange line right down the middle that is most helpful as any gap jumps right out at you.

I have found that peaking is all but completely gone which is very good to an installer like me who takes stretching very seriously.

The store I work out of is so impressed with the iron that they gave me a $.50 a yard raise which will pay for the purchase of the iron and the additional cost of the tape.

I like how I can walk away from the seam at any time, and the fact that if I am working on a difficult seam, I don’t have to push the activation button and can work on the area I am working on without having to worry about hurrying up because the next section is ready.

I did a patch with it the other day… OUTSTANDING!

The use of this iron is cumbersome to start with, but once you get used to it, it is hard to justify using any other method of seaming.

The tape is very low profile, it is wider and it is way more “sticky” then standard tapes.

Another benefit…
You don’t ever get those clumps of glue that try to pool behind your standard iron.

Another benefit….
You can “spot weld” places on the seam on trouble pattern carpets then go between later.

I have found that for the best results for me I do this.
After I move the iron forward, I do not immediately reactivate it…
I check the area I just melted first, make sure that I got good melt, make sure that I don’t have to do any adjusting, THEN I activate the iron.
I then “pinch” the seam to bind the thermoplastic sealed edges together, tractor it and move my weight on it, by then, the KOOLGLIDE is ready to move forward.
It only takes about 8 seconds for it to melt the tape.
(I don’t pinch cheaper carpets…. they are to thin and flimsy and will overlap if you pinch it!)

Can anyone tell that I really like my new KOOLGLIDE iron?

What is your experience and do you have any neat tricks?

Chris Sheafer

www.carpetologist.org

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